Personal Information Privacy
Dvana will take all appropriate steps to keep your personal
information confidential, including limiting access to customer
information databases, communicating this policy statement to
all Dvana employees and establishing and enforcing penalties for
violating this statement. Additionally, Dvana is registered with
the Data Protection and adheres to all it's provisions.
Dvana will not sell, rent or give away customer information
to other companies for use in selling others' products or
services. When we do contract with another company to market or
advertise products or services for us, we will insist on binding
agreements from those companies protecting our customer
information. We will vigorously enforce all privacy agreements
we have with other companies. However, when you receive services
directly from a third party, such as a shipping company or
internet service provider, your personal information is treated
in accordance with that service provider's privacy policy even
though you may have purchased the services through Dvana.
We gather personal information from our customers so we can
better develop our relationship with those customers.
Occasionally, we seek customer comments on our products and
services. These comments allow us to determine which products
and services our customers should be made aware of based on
their specific needs.
We will proactively communicate with customers via e-mail or
other online delivery devices to provide offers and information
we believe will be of interest. Customers who no longer wish to
receive these communications should inform us and we will remove
their names from our mailing lists. Dvana will be judicious in
the use of e-mail and paper mail to communicate with customer,
putting ourselves in the place of the recipients of our mail and
treating our customers as we ourselves would like to be treated.
Notification of Changes
If we decide to substantively change our privacy policy, we
will post those changes to this privacy statement, the homepage,
and other places we deem appropriate so our users are always
aware of changes to the information we collect, how we use that
information, and under what circumstances, if any, we disclose
it. If, however, we are going to use users’ personally
identifiable information in a manner different from that stated
at the time of collection we will notify users by providing 30
days notice on www.dvana.com.
Cookies
Dvana does not currently uses “cookies” on our site.
Contact Us
If you have any questions about this privacy statement, the
practices of this site, or your dealings with
Dvana,
please contact the
Webmaster. If you wish to update or correct the personal
information you provided to
Dvana,
please call
+44 (0) 1492 533725. To
add your name to any of the “Do Not Call”, “Do Not E-mail” or
“Do Not Mail” lists for marketing communications, please call
+44 (0) 1492 533725 or
email your request to
update@dvana.com. It is our policy to only use your personal information to conduct our
business with you.
We do not and will not sell or distribute your personal information to
anybody for any reason without your expressed written
permission.
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