Featured Services

The short paragraphs below highlight some of the services which we offer, of course like everything else, if you require more information, then please don't hesitate to get in touch via the methods show on the right.

Support

Our support options are designed to grow with your needs, so if out of hours cover is not needed, there is no need to buy it. We offer the following support options on all our solutions and systems:

• Standard - which is office hours 9am - 5pm Monday through Friday.
• Evenings - which extends the standard coverage until 10pm.
• Weekends - which provides standard coverage on Saturday and Sunday.
• 24 x 7 - which gives all day everyday support.
• On-Demand - which requires standard support and is available on request.

It is possible to mix and match, so evenings can be covered at weekends, by purchasing both packages.

Maintenance

Maintenance covers your ongoing investment, this is in addition to the warrantee. It enables you to not worry about the system, but have an expert come and do the routine maintenance on your behalf.

• Silver - enhanced part replacement and optional annual maintenance visit.
• Gold - as above with two discounted maintenance visits.
• Platinum - as above with selected on site spares and three deeply discounted maintenace visits.
• On-Demand - additional maintanance visits.